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Father's Day Sale 80% Off !
Father's Day Sale 80% Off !

FAQ

How can I track my order?

To track the status of your order:
  1. After logging in, click on your username (My Account tab) in the upper right corner of the homepage, then click on the "My Orders" button in the menu that opens.
  2. Once the new page loads, click on the "View" button next to the order you want to query the status of.
  3. You can see the status of your order in the details on the page that opens. To check the status of your orders that have been dispatched, click on the "Cargo Tracking" button in the order details.
  4. Cargo Track Order Link: www.dhl.com
What are the shipping fees?
It varies according to the country of delivery and the quantity of products ordered. You can check the shipping cost of your order at checkout and payment page.
* Customs duty fees may vary depending on your order and the country of delivery. The obligation to pay customs duty depends on the policies of the country of delivery. It is not The Happy Mall's responsibility to pay taxes on any customs-cleared order.

How long does it take sending my order to the shipping company?
  • Your orders are handed over to the relevant shipping companies within 24 hours.
  • Items with a hanger icon on their image are pending for suppliement.
  • In case there is/are item/s pending for supply in your order, the shipping period may vary.
  • You can view the estimated suppliement period from "My Orders" menu.
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    What are your payment methods?

    We accept the following payment methods:
    • American Express
    • PayPal
    • Credit Card
    • Debit Card